All employees of ProSci strive to maintain high standards of customer service including but not limited to listening and identifying the needs of our individual customers, timely and accurate response to a communication of a customer, accuracy in order processing and invoicing, and maintaining respectful and business suited demeanor of communication at all times.
Our Number One Priority
Customer service is our number one priority at ProSci. You have the right at any time during communication with any ProSci employee to speak to a supervisor or a person at a higher management level. If you are dissatisfied for any reason with the service or assistance you have received from employee of ProSci Incorporated please email supercs@prosci-inc.com or call our toll free number and ask to speak to the supervisor of customer service by dialing 0 for the operator.
Technical Support
You can obtain technical assistance via one of the following methods:
Check out our Antibody Protocols for standard operating procedures.
Fill out our Support Form.
Email ProSci at techsupport@prosci-inc.com.
Call ProSci at 1-858-513-2638 or 1-888-513-9525 (Toll Free: U.S. & Canada only).
Order Support
You can submit an order to us via one of the following methods:
Online shopping cart and one page checkout to order.
Email ProSci at orders@prosci-inc.com.
Call ProSci at 1-858-513-2638 or 1-888-513-9525 (Toll Free: U.S. & Canada only).
Payment Methods
Visa
MasterCard
American Express
Discover
Purchase Order (O.A.C)
